ikai consults, selects and phases AI call handling into your business — answering, booking, following up — then manages it all from one dashboard.
Hear it live — call +61 3 8400 0108 and have a chat with our own AI receptionist.
Every missed call is missed revenue. After-hours enquiries go to voicemail and never come back. Reception costs money and still can't cover overflow. And the outbound follow-ups that actually win business keep slipping because no one has time.
AI handles all of it now — naturally, around the clock — but only if it's set up around how your business actually talks to customers. Off-the-shelf bots that frustrate callers do more harm than good.
We configure it to your scripts, your booking system and your tone, keep a human path for the calls that need one, and log every interaction to your dashboard.
We sit down, learn your operation, and map where automation actually pays off. No jargon, no rip-and-replace.
We pick the best platform for your business from the whole market and tailor it to how you actually work — your rules, your workflows.
Start with one system, or roll out in stages. You're never forced into a big-bang change.
Every system, plus any sensors or hardware we fit, surfaces in your ikai dashboard. One place to see it all.
Ongoing tech support and optimisation. You run your business; we keep the automation running.
Answering, routing, booking, FAQs and overflow, 24/7.
Follow-ups, reminders, lead qualification and surveys.
Straight into your system.
Transcripts, summaries and outcomes into your CRM and dashboard.
Seamless escalation to your team when it matters.
Your scripts, your tone, your systems — not a generic bot.
The right voice/AI platform for your use case.
Melbourne-based support.
Set up and managed by us, logged where you can see it.
Start with after-hours overflow, or a single outbound campaign — then expand to full inbound and outbound once you've seen it work.
It's all part of ikai's one-partner, one-dashboard approach — see everything we do.